In plain English
We collect what we need to run your account, process payments, and pay out Commissions — nothing more. We never sell your personal data. You can request a copy or deletion of your data at any time.
This Privacy Policy explains how SAFpedia ("SAFpedia," "we," "us," "our") collects, uses, discloses, and protects personal data when you use our website, mobile experience, content marketplace, vendor marketplace, and Refer & Earn program (together, the "Platform").
By using the Platform, you consent to the practices described in this Policy. This Policy should be read together with our Terms & Conditions.
- Account data: name, email address, phone number, password (stored hashed), and profile details you choose to add.
- Payment & payout data: billing details processed by Paystack, and the bank account details you provide for Seller or Affiliate payouts. SAFpedia does not store full card numbers.
- Content & listings: courses, ebooks, and other material you upload as a Seller, along with associated descriptions and pricing.
- Usage data: pages viewed, courses accessed, purchases made, referral link clicks, device type, browser, and approximate location derived from IP address.
- Communications: messages you send to support, and any correspondence related to disputes or refund requests.
- To create and secure your account, and authenticate your logins.
- To process purchases, Payouts, and Refer & Earn Commissions.
- To operate the content and vendor marketplaces, including displaying your Storefront to buyers.
- To send transactional emails (order confirmations, payout notices) and, where you've opted in, product updates.
- To detect fraud, enforce our Terms, and keep the Platform secure.
- To improve the Platform based on aggregated usage patterns.
Under Nigeria's Data Protection Act (NDPA) 2023, we process your personal data on the basis of: performing our contract with you (running your account and transactions), our legitimate interests (fraud prevention, platform improvement), your consent (marketing communications, optional cookies), and compliance with legal obligations (tax and financial record-keeping).
We share personal data only where necessary to operate the Platform:
- Payment processors (Paystack and similar) to process purchases and Payouts.
- Cloud infrastructure providers (including Firebase/Firestore and our hosting provider) who store Platform data on our behalf, under contractual confidentiality obligations.
- Other Members where necessary for a transaction — for example, a Seller sees the buyer information needed to fulfil an order.
- Regulators or law enforcement where required by Nigerian law or a valid legal process.
We do not sell your personal data to third parties.
SAFpedia uses essential cookies to keep you signed in and to remember your cart. We also use a referral-tracking cookie so that Affiliates are correctly credited when a visitor who clicked their link later makes a purchase. You can disable non-essential cookies through your browser settings, though this may prevent referral credit from being recorded correctly.
Personal data is stored on Firebase/Firestore infrastructure with encryption in transit and at rest, and access to production data is restricted to authorized personnel. While we take reasonable technical and organizational measures to protect your data, no online system can be guaranteed 100% secure, and we encourage you to use a strong, unique password.
We retain account and transaction data for as long as your account is active, and for a reasonable period afterward to meet tax, accounting, and dispute-resolution obligations. You may request earlier deletion under Section 9, subject to any legal retention requirements.
Subject to the NDPA, you have the right to:
- Access a copy of the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Request deletion of your data, where it is not needed for a legal or contractual reason.
- Withdraw consent for marketing communications at any time.
- Object to certain processing, including profiling used for platform improvement.
To exercise any of these rights, email safpediaconcept@gmail.com. We will respond within a reasonable time and in line with applicable law.
SAFpedia is not directed at children under 18, and we do not knowingly collect personal data from them. If you believe a child has created an account, please contact us so we can remove it.
Some of our service providers (such as our cloud hosting infrastructure) may process data outside Nigeria. Where this happens, we take reasonable steps to ensure your data receives a comparable level of protection, consistent with the NDPA's cross-border transfer requirements.
The Platform may link to third-party sites, including Seller-provided links and social media. We are not responsible for the privacy practices of sites we do not operate, and encourage you to review their policies separately.
We may update this Privacy Policy from time to time. Material changes will be announced on the Platform or by email at least 7 days before they take effect. The "Last updated" date at the top of this page reflects the most recent revision.
For privacy questions or to exercise your rights, contact us at safpediaconcept@gmail.com or +234 70xxxxxxx.
Want a copy of your data?
Reach out any time and our team will help you access, correct, or delete your personal data.
Contact Support